This website is owned and operated by Peony Enterprises Pty Ltd (ABN 13 885 987 285)
The following Terms and Conditions set out the agreement for online trading between Peony Enterprises Pty Ltd (ABN 13 885 987 285) ("Peony") and the user of this website ("You"). Any access and use of information on this website including purchasing of our product/s is subject to the following term and conditions.
At any time, Peony reserves the right to review and amend the Terms & Conditions. Peony therefore recommends you read our terms and conditions each time you visit our website.
Returns must be lodged within 14 days of delivery or they will not be accepted within our return portal.
Brand New Condition
All items must be in the original condition, unworn, unwashed with hygiene liners and swing tags in place. Due to health regulations garments that are soiled, marked, worn, damaged or laundered will not be accepted.
Return Shipping Costs
We offer Free Express Shipping on orders over $300 USD, but we do not cover the cost of return postage. If you decide to return your order, you will be required to pay $30 USD to cover the cost of postage. This will be deducted from your refund amount.
We do not offer exchanges or returns for a credit note. If you would like to swap for a different size or style, please lodge a return for a refund and place a new order. We recommend ordering your new size/style as soon as you can, to secure the piece and avoid disappointment as our pieces often sell out.
peony pieces are limited and for this reason we cannot guarantee sizes or styles will be available when using your store credit to exchange.
Customs and Duties Charges
Please note, peony does not cover the cost of import taxes and duties. These charges do not apply on orders delivering within the US under $800 USD.
We ship all orders from Australia, so unfortunately a duties and taxes fee may be applied when delivering within EU/UK. We recommend reaching out to your local DHL office for the most up to date information.
Please see our stockists page to find your local peony retailer.
All of our styles are handmade with care and are inspected before being shipped to ensure the highest quality garments are being sent to you. In the unlikely event that swimwear is faulty, please contact us immediately so we can arrange for a replacement. If the item is no longer in stock, we will issue a full refund.
Please follow the care instructions on the label to prolong the life of your garment as we cannot fix colour fading, burring or pulling, lack of elasticity, fabric deterioration, colour running or any other symptoms of normal wear and tear.
30% Off Sale.
30% off sale. Promotion period runs from 3pm PST Tuesday March 14th to 6:59am PST Sunday March 19th. This applies to all items in the 'Sales' category: https://www.peonyswimwear.com/collections/sale. Prices as marked. As per the terms and conditions of peony, refunds will not be granted on sale items. Items returned are only valid for a 100% store credit. peony reserves the right to amend these Terms and Conditions and/or cancel the 30% Off Sale promotion at its sole discretion.